Frequently asked questions
Who are E2BN?
E2BN formed in 1999, as a regional broadband consortium. They remain a not-for-profit organisation with a board of directors of local authority representatives. E2BN own and let the framework on a 4 year term to WCL UK Ltd. E2BN will appear on all contracts as the 'contracting authority'.
Who are WCL UK?
Do I need to register to use the framework?
For customers, there's no registration necessary. It's as simple telling us what your requirements are, recieving a quote and sending a PO.
Who will invoice us?
How do I know I'm getting best value from a Direct Award?
This question comes up almost daily. The idea of a Direct Award is very attractive to most as it saves so much time, money and effort over running a tender. However, it’s a change from the traditional procurement methods so it’s understandable to want validation.
Manufacturers are multi-national corporations who produce hundreds of thousands of units in factories around the world.
They typically have what’s known as a ‘channel model’ where they sell in bulk to Distributors; Distributors sell to Resellers; and Resellers sell to individual customers.
Distributors are typically ‘national’. They are wholesalers with one or more warehouses in a country. They buy thousands of units at a time and store them ready for sale to Resellers.
Resellers are ‘local’ and sell direct to customers. They typically buy small numbers of units (anything from 1 to hundreds) from a Distributor when a customer places an order.
Most Manufacturers and Distributors run what’s commonly known as a “Deal-Reg” scheme. Deal registration is when a Reseller says “I’ve got a customer who is interested in buying X units, mark that deal as mine”. This does two things. Firstly, the Reseller gets given the best price for those units. Secondly, it stops other resellers going to that customer and undercutting the price and undermining the sales process. Other resellers can express an interest in a deal, but won’t be given the best pricing for those units. If a customer says “I don’t want to buy from Reseller 1, I want to buy from Reseller 2 instead” they can of course do that, but at that point Reseller 2 has to effectively buy the units from Reseller 1. Because Reseller 2 needs to make a profit to survive, that additional margin is usually passed on to the customer.
You can usually buy one or two units, not the quantities you need
There are numerous examples of buying what are known as “Grey Imports”. This is typically kit built and destined for another market (e.g. Asia) and comes without warranty, support or backup.
If something goes wrong (e.g. kit gets stolen in transit; or doesn’t work when you try to connect it to your network – we have examples of both) then it’s your problem to sort. If you buy through Everything ICT and something goes wrong, it’s our problem. We’re your insurance policy.
Soft internal benchmarking against resellers. We do thousands of orders each year so we can do quick internal comparisons against other deals to ensure best value.
Testing a similar specification for a different manufacturer (e.g. comparing laptops from Dell against similar devices from HP or Fujitsu) to see if there are better deals on equipment that will do the job just as well.
Who can use the framework?
The framework is open to any public sector organisation to use.